The Circus philosophy of hospitality is about welcoming our guests in a way that makes them feel safe, comfortable and best placed to experience everything Berlin has to offer. We understand that different guests have different requirements – and have created a range of accommodation options with this in mind – but that fundamentally our aim has always been to create an environment where all our guests, our staff and ourselves can come together on the basis of equal communication.
The connection to our neighbourhood and to the wider city of Berlin is important to us and fundamental to the identity of The Circus. This is reflected in our services, in which we aim to bring together all our accumulated knowledge and experience of the city and make it available to our guests, perhaps best exemplified through our Behind the Curtain programme. But our connection to the city also informs operational decisions, such as our choice of suppliers and business partners.
Ultimately, this is linked to our understanding of sustainable tourism. Our commitment to people and our neighbourhood means that everyone who works at The Circus is directly employed – we do not outsource any of our operations – and we concentrate on using local infrastructures when outside expertise is needed.
In addition, we have a commitment to environmentally friendly infrastructure and policies, including low impact cooling and heating systems, solar panels at The Circus Hotel, minimal waste standards, biodegradable and organic cosmetics and green cleaning products. At The Circus Hotel, the air conditioning system is based on innovative clay-cooling technologies, with excess heating turned into electricity.