Reservations: 10:00 – 18:00 (Sun-Fri)

Reception Hotel & Hostel: 24 hours

Apartments Concierge: 07:00 – 21:00

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Frequently asked questions

FAQ

General information about The Circus

We are located at Rosenthaler Platz station, easily accessible with the subway line U8, the tram lines M1 and M8. You can also arrive with the S-Bahn trains S3,S5,S7 and S9 to the Hackescher Markt station. As another point of reference, The Circus houses are located only 2 subway stations from Alexanderplatz.

If you arrive at Terminals 1 or 2, we recommend taking the FEX train (running every thirty minutes) to Gesundbrunnen station. Change there to the underground line U8 (direction Hermannstraße) for three stops to Rosenthaler Platz.

The Circus offers car parking spots in our underground garage for €15 per night. The parking is located at The Circus Apartments, Choriner Straße 84, a 5 minutes walking distance from The Circus Hotel and The Circus Hostel. Please inform our helpful team in advance, so we can guarantee you one upon your arrival. Then pick up your key from the reception. You will have to leave a deposit behind.

 

Never fear, here at The Circus we’re the Berlin experts. Whether you stay in the Hostel, Hotel or Apartments, our team is more than happy to give you advice and share their favourite things to see and do in the city. You can also check out our book – The Circus Sammelsurium – in every hotel room and apartment, which gathers together some of our favourite places, hidden gems, secrets and stories of the city.

While you are with us, don’t miss the tours and other activities that make up our special Behind the Curtain offer, exclusive for our guests. You can find out more here.

We want to help you explore the city, and we also want to bring the city to you. At The Circus Hostel and The Circus Hotel we host regular events including live music, acts, talks, games and karaoke nights talks. Please ask our friendly staff for more details.

 

In all three houses you can store your luggage securely with us, so you can make the most of your time in Berlin.

Of course you can keep fit at The Circus! While we don’t have our own gym, we teamed up with the best gyms in town. Get your day pass for any Berlin John Reed (10 euros) from the apartments concierge, hotel or hostel reception.

During summer time, you can also join our yoga lessons on the hotel rooftop every Tuesdays and Thursdays from 9 am. If you prefer yoga on your own, we have yoga mats available to lend for free in all three houses.

Please check our website with the current staff offers and if you feel you are the perfect asset to our team please send an email to jobs@circus-berlin.de. Please note, that we do not do any volunteer work or internships at The Circus.

Stay at The Circus Hostel

You’ll find The Circus Hostel at Weinbersgweg 1a. The nearest underground station is Rosenthaler Platz, right in front of the hostel building and two stops on the U8 line from Alexanderplatz. Rosenthaler Platz is also on the tram lines M1 and M8.

Our reception is open 24 hours a day. Check-in is from 3pm on the day of arrival and check-out is until 12 noon.

All hostel rooms and dorm beds come with bed linen. En suite rooms and studios come with towels. If you’re staying in a dorm, you can rent a towel from reception for €1.

Each bed in a dorm has its own locker. You can either bring your own padlock to secure it, or buy one from reception for €5. Our private rooms and studios have a safe for your valuables, and you can also store things with us at reception.

If you are aged between 16 and 18 and travelling alone, we’ll need to ask for parental consent.

Each morning, The Circus Cafe offers up an ‘All You Can Eat’ breakfast buffet from 8am until 1pm, for €8 including hot and cold drinks.

Throughout the day The Circus Cafe also offers a range of snacks, sandwiches, cakes and drinks, while The Circus Microbrewery is where you’ll find our very own craft beer as well as cocktails, wine and soft drinks.

The Circus was born out of a love of travelling and the desire to create a place where people can come together, and it’s still what we’re all about today. Down in The Circus Microbrewery you can meet your fellow travellers each evening from 7pm, and we also host karaoke, games nights and live music events to bring everyone together. With our Behind the Curtain tours you can explore the city with other Circus guests.

We will always try our best to put you in the same dorm as your friends, since we want you to enjoy your stay as much as possible, but this cannot be guaranteed and we do not want to promise anything we cannot fulfill. You can contact us at reservations@circus-berlin.de and let us know of your preferences.

If you want to ride around Berlin like a local, rent our bikes at The Circus Hostel for 12€ a day.

At The Circus Hostel, discover the Davide Hasselhoff museum.Discover the link between Berlin and this famous actor. The museum includes a mural of “The Hoff” himself, various photos of the actor, Baywatch and Nightrider mementos, and a replica of the famous piano key scarf Hasselhof wore during his 1989 performance at the Berlin Wall.

Stay at The Circus Hotel

You’ll find The Circus Hotel at Rosenthaler Straße 1. The nearest underground station is Rosenthaler Platz, right in front of the hostel building and two stops on the U8 line from Alexanderplatz. Rosenthaler Platz is also on the tram lines M1 and M8. If you are arriving from the airport and would like a direct transfer, please send us a message at least 24 hours before arrival and we can arrange it for you.

Our reception is open 24 hours a day. Check-in is from 3pm on the day of arrival and check-out is until 12 noon. Early check-in and late check-out can be booked for €90, depending on availability. Please contact us to find out more. You can always leave your luggage securely with us so you can make the most of your time in Berlin.

Yes, The Circus Hotel has wheelchair-accessible rooms.

The courtyard for The Circus Hotel is a leafy oasis in the heart of the city and a great place to enjoy a lazy breakfast or to relax after a long day in the city. For drinks with spectacular views, check out our roof terrace with honesty bar.

The Circus Lounge on the ground floor of The Circus Hotel has a range of breakfast offers each week day from 7-11am, and 8-12pm during the weekends working together with our friends at Codos Cafe.

The Circus Hotel offers two designed meeting rooms ideal for creative meetings, brainstorming sessions, and work-shops. The first meeting room measures 15sqm for a maximum capacity of 6 people, the second one is 25sqm for a maximum of 10 attendees. Both meeting rooms have natural daylights and direct access to the courtyard. If you require a meeting room, please inform the hotel reception in advance.

 

Lost my Voice at The Circus Hotel has built a reputation as one of the finest cocktail bars in the city, as well as the venue for our regular live music events. Don’t know what to drink? Chat with the bartenders and tell them what you like, they’ll do the rest.

If you want to ride around Berlin like a local, rent our design Rakete bikes at The Circus Hotel for 20€ a day.

Stay at The Circus Apartments

You’ll find The Circus Apartments at Choriner Straße 84. The nearest underground station is Rosenthaler Platz, a short walk from the apartments and two stops on the U8 line from Alexanderplatz. Rosenthaler Platz is also on the tram lines M1 and M8. If you are arriving from the airport and would like a direct transfer, please send us a message at least 24 hours before arrival and we can arrange it for you.

Our concierge team is on hand each day from 7am until 9pm. Check-in is from 3pm and check-out until 12 noon. If you are arriving outside the concierge hours, please let us know and our hotel receptionist will welcome you and give you the keys. If you arrive before the check-in time, you can store your luggage with us and already start exploring the city. Early check-in and late check-out can be booked for the half of your room night price, depending on availability. Please contact us to find out more.

The Circus Apartments are family friendly and we welcome kids for free. Simply let us know in advance and we will prepare your apartment with baby cots or children’s beds, high chairs, cutlery, plates, books and toys.  Please inform our helpful team beforehand.

The concierge at The Circus Apartments is available daily from 7am until 9pm for advice, booking restaurants or shows, post services and more. If there is anything you need to make your stay in Berlin run more smoothly, please don’t hesitate to let us know.

The Circus Apartments offer fully equipped kitchens, modern bathrooms with organic cosmetics from the Berlin brand I+M, cosy bedrooms, and spacious living rooms with IT devices such as a Smart TV and a speaker from Kuarkaudio.

 

Erchy’s Cafe on the ground floor serves high quality hot and cold drinks as well as specialities such as shaksuka on bread with poached eggs, homemade rose-infused granola and more. Erchy’s is open Tuesday to Friday from 8am to 6pm and Saturday to Sunday from 9am to 6pm.

Long stays are bookable in The Circus Apartments. For more than one month, contact us directly by email to get a quote at: reservations@circus-berlin.de

Policies and Prices

To guarantee the best price for your stay (as well as take advantage our special offers) make sure you book directly with us. The prices on our website are 15% less than on the online booking plateforms. The earlier you book, the better the price. If you are flexible with your travel dates, you’ll often find better deals on weekdays or between the months of November and March.

 

The City Tax is a tourist tax from the Berlin government which is charged at 5% of your room rate (it does not apply to other parts of your booking, for example breakfast). The City Tax can be waived if you are coming to Berlin for business or educational purposes.

Your credit card may be charged in advance if you have booked a Non-refundable rate or if your Flexible booking exceeds €1000. Of course, any cancellation of a Flexible booking as per our cancellation policies will be fully refunded, and our booking team is always on hand if you have any questions.

To welcome you in the best conditions with a high level of service, we need to plan your arrival in advance. Therefore, the non-refundable rate can’t be reimbursed in the case of cancellation. If you are looking for more flexibility, we recommend you book with our flexible rate option.

 

To confirm the reservation, you will be asked for a valid credit card number. Cash payments in lieu of a valid credit card are only accepted for walk-in bookings in the Hotel and Apartment house.

 

If you are a company representative looking to develop a hotel partnership then we would love to hear from you! Just drop us a message to sales@circus-berlin.de. We’d be glad to show you around, have a chat over a coffee and see how we can best work together.